Privacy Policy
Last updated: November 29, 2025
This Privacy Policy explains how NUVONHUB collects, uses, and protects personal information when you visit this website or contact us. We are committed to handling personal data responsibly and transparently.
1. Information we collect
We collect limited information to operate our website, respond to enquiries, and deliver our services effectively. This may include:
- Contact information – such as your name, email address, phone number, and company name when you submit a form or contact us directly.
- Technical information – including IP address, browser type, device information, and pages visited. This data helps us secure the site and understand general usage patterns.
- Communication records – such as emails or messages exchanged with us in relation to enquiries, support, or project discussions.
2. How we use your information
We do not sell personal data. Information is used only where it is necessary and appropriate, including:
- Responding to enquiries – to reply to messages, discuss requirements, and provide requested information.
- Delivering services – to manage projects, communicate with clients, and maintain working relationships.
- Website improvement – to analyse aggregated usage data and improve site structure, content, and performance.
- Security and compliance – to protect systems, prevent misuse, and comply with applicable legal obligations.
3. Data security and retention
We apply reasonable technical and organisational safeguards to protect personal data. These include secure hosting environments, encrypted connections (SSL), and restricted access to internal systems.
While no system can be guaranteed to be completely secure, we regularly review our practices to reduce risk and maintain data integrity.
Personal information is retained only for as long as necessary for the purposes outlined in this policy, or where retention is required by law.
4. Third-party services
We use a limited number of trusted third-party service providers to support our website and operations. These may include:
- Hosting and infrastructure providers – such as Vercel or cloud platforms used to host and deliver the website.
- Analytics services – such as Google Analytics or Vercel Analytics, used to understand website performance and general usage trends.
These providers may process limited data on our behalf and are required to do so securely and only for defined purposes.
5. Your privacy rights and choices
Depending on your location and applicable data protection laws, you may have rights relating to your personal data. These may include:
- Access – requesting a copy of the personal data we hold about you.
- Correction – asking us to update or correct inaccurate or incomplete information.
- Deletion – requesting deletion of personal data where there is no ongoing legitimate reason for processing.
- Restriction or objection – in certain circumstances, limiting or objecting to how your data is used.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
Questions about privacy or data requests?
If you have questions about this Privacy Policy, how we handle personal data, or would like to make a data-related request, please contact us at info@nuvonhub.com.