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Specialist capability · extends Websites · Assess · Build · Run

E-Commerce & B2B Ordering

Online ordering built around how you sell, fulfil, and manage stock — retail, wholesale, or both.

System fit

How this connects

Extends the website; depends on inventory/ERP sync via automation; marketing drives catalogue demand.

Problem

When ordering still runs on phone and email

  • Customers reorder from memory because the online experience is painful
  • Stock on the website does not match what warehouse can actually ship
  • Account pricing and minimums are hard to enforce consistently
  • Peak days break the team because systems do not talk

Scope

What you get

Wholesalers, retailers, and brands taking orders by phone or email who need a reliable self-serve channel.

  • B2B and B2C ordering flows
  • Inventory and stock level sync
  • Payment processing and invoicing hooks
  • Customer accounts, repeat ordering, and pricing rules
  • Integration with warehouse, ERP, or accounting tools

Assess · Build · Run

How this line is delivered

  1. Assess

    Review products, pricing tiers, fulfilment rules, and customer types against the current stack.

  2. Build

    Catalogue, checkout or account ordering, payments, and inventory sync.

  3. Run

    Operate commerce flows, fix edge cases, and evolve rules without spreadsheet workarounds.

Outcomes

What reliable online selling gives you

  • Self-serve ordering that matches how you price and fulfil
  • Fewer oversells and fewer “let me check stock” calls
  • Clear ops view from order to dispatch
  • Room to add channels without rebuilding from scratch

Proof

Published case study

Yoga Agri Foods

D2C e-commerce launch

Live · yogaagrifoods.com

Yoga Agri Foods launched mobile-first ordering with separate cooking-oil and elixir flows, WhatsApp ordering, and catalogue structured for search from day one.

Read the full story

FAQ

Common questions

B2B and retail on one platform?
Often yes — separate account types, price lists, and checkout rules while sharing one catalogue and inventory core.

Next step

Scope this line inside Assess → Build → Run

We confirm fit, map connected service lines, and recommend whether to start with an assessment, a Build programme, or a Run retainer.